Please allow 3-7 working days for delivery within New Zealand and 5-10 working days for Australia. All items are fully tracked and traced. When ordering please ensure you supply a physical address where your item can be signed for, 9am – 5pm weekdays. Delivery cannot be made to a PO Box.
All orders placed after 12pm are shipped the following day. Orders are shipped Monday – Friday. No orders are shipped or will be received Saturday or Sunday.
Once an order is collected from us, we take no responsibility for any delays which may arise from circumstances outside of our control once in the courier’s hands.
Our stock levels are constanly changing due to store sales. In the unlikely event that the item you want is sold in-store just before your purchase, we will endevour to locate a replacement but this is not always possible. Should this happen we will contact you immediately and offer a credit or a full refund.